Privacy Policy
Effective Date: October 2026
1. Information We Collect
Cheliya collects information to provide a safe, personalized, and seamless experience for all members:
- Account Details: Mobile number, display name, age, gender, and preferred communication languages.
- Profile Information: Photos, profile bios, and interests you choose to share.
- Communications & Calls: Call initiation timestamps, durations, and connection metadata. We do not store private audio or video stream content.
- Technical Data: Device model, operating system version, and IP address for security, abuse prevention, and fraud detection.
2. How We Use Your Information
We use your information solely to:
- Enable 1-on-1 voice and video connections with other active users.
- Verify profile authenticity and eliminate spam, bots, or unauthorized behavior.
- Deliver in-app notifications and customer support services.
- Enforce community guidelines and maintain user safety.
3. Data Protection & Security
All communication channels are protected with industry-standard TLS encryption. Screen capture and recording prevention mechanisms are embedded into the app to protect your privacy during video interactions.
4. Account & Data Deletion
You have full ownership of your data. You may request deletion of your account and all associated personal records at any time. For detailed instructions, please visit our Account Deletion Page.
5. Contact Us
If you have any questions or concerns regarding your privacy or data rights, please contact our Data Protection Team at support@cheliya.app.